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The Best BD Training

By Insights
After training thousands of professionals at law and consulting firms, you begin to see what works in making the training impactful. While I love speaking at firm retreats, I am not a big believer in one-and-done communications. I think that to really make an impact, there needs to be a plan for follow-up. A few ideas: 1. Involve both your…
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The Ties That Bind Us

By Insights
I'm not very original. Whenever I meet a rainmaker, I always ask the same simple question: "Where have your best clients come from?" The answer is remarkably consistent. “My best clients are people I’ve known forever.” “So much of this business is relationship-based.” “These weren’t quick wins. They took years.” What stood out isn't just who those clients were, but how early the…
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Is it Strategy or Capacity?

By Insights
Trigger Warning: One of the hardest conversations in a law firm isn’t about strategy. It’s about capacity. Managing partners often have a clear sense of where the firm wants to go: growth priorities, practice focus, lateral integration, client expansion and furtherance of their reputation. Each is important. CMOs are usually equally clear about what it actually takes to support those goals: people,…
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